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Help Center!
Find quick solutions to your queries from product details, to returns and exchanges.
What is Sharkdry?
Sharkdry is premium Austrian car care. We make high-performance products designed to protect your car's surfaces—whether you're drying, cleaning, or protecting. Everything is tested on real cars (not just in labs), and we stand behind every product with a 30-day guarantee. Think of us as the car lover's shortcut to professional results.
Why 1400 GSM? What makes your drying towel different?
GSM measures microfiber density. Most towels are 400-600 GSM and leave streaks or lint. Our 1400 GSM towel absorbs 7× its own weight in water in a single pass—no rubbing, no squeegee needed. One glide across your hood and it's dry and glossy. That's the difference between a cheap microfiber cloth and actually caring about your car.
How long does shipping take?
3–7 business days from Austria to most European destinations.
Real talk: We ship within 24–48 hours of your order, so the wait is mostly on the courier. Holidays, weather, and peak seasons (Black Friday, we're looking at you) might add a day or two. International orders take a bit longer—check your email for tracking details the second we hand it over to the courier.
Tip: Orders placed before 2 PM (CET) ship the same day.
Can I use Sharkdry products together?
Yes. Our products are designed to work as a complete system:
- Wash Sponge + Wash Bucket = safe wash
- Wheel Piranha = clean wheels without acid
- Ceramic Orca = instant protection layer
- Drying Towel = streak-free finish
Or pick what you need. No forcing you to buy everything.